Haddo is a fan-made virtual hotel: it is free to play and purchases are optional. It is in no way affiliated with Sulake Corporation Oy or Habbo®. By creating an account or using the service you accept these terms and the Rules.

Who runs Haddo

Haddo is run by Daniele D'Elia, Pelzwiesenstrasse 12, 8157 Dielsdorf, Switzerland. Email: [email protected]

Your account

When you sign up you must provide truthful information, including a valid email address you'll need to verify and recover your account. You are responsible for keeping your password safe and for everything that happens with your account: don't share it with anyone. Haddo staff will never ask for your password.

Use of the service

Behaviour in the community is governed by the Rules. The following are also not allowed: unauthorised access, exploiting bugs and vulnerabilities, using bots or automated tools, and any activity that harms the service or other users. If you notice a problem or misbehaviour, report it in the Help centre.

Your content

What you create and share on Haddo (rooms, photos, messages, profile) remains yours and you are responsible for it: only publish content that respects the Rules and other people's rights. By publishing it, you allow Haddo to display it within the service. Moderation may remove content that breaks the rules.

Purchases

• What we sell: in the website Shop you can buy VIP (31, 93 or 365 days) and diamond packs. The price in euros and the content of each product are shown in the Shop before payment.
• Payment: payment is handled by PayPal. VIP does not renew automatically: when it expires you can buy it again if you want.
• Delivery: the product reaches your account straight away, as soon as PayPal confirms the payment. If delivery fails, the staff completes it by hand or refunds you.
• Virtual goods: VIP, diamonds, credits and items on Haddo are virtual goods with no real-world value: they cannot be converted into money, resold or transferred outside the game.
• Withdrawal: these are digital contents delivered immediately. By completing the purchase you request immediate delivery and acknowledge that, if you live in the European Union, you lose the 14-day right of withdrawal.
• Refunds: we always refund payments charged twice and products that were not delivered to you; write to us within 30 days of the purchase. Purchases are not refunded if the account is suspended or banned for breaking the Rules.
• Minors: if you are under 18, ask a parent or whoever pays for permission before buying.

Moderation, suspensions and bans

Violations of these terms or the Rules may lead to measures proportionate to their severity: warnings, mutes, temporary suspensions or permanent bans. If you believe a measure is unfair, you can appeal by opening a ticket in the Help centre.

Service availability

Haddo is provided "as is", with no guarantee of continuity or freedom from errors: the service may be changed or suspended, for example for maintenance. If we ever close for good, we will stop selling straight away and let you know at least 30 days in advance. To the extent permitted by law, we are not liable for the loss of data, progress or virtual items.

Intellectual property

Haddo is a fan-made project: the brands and materials mentioned or referenced belong to their respective owners. Habbo® is a registered trademark of Sulake Oy, with which Haddo has no relationship.

Privacy

How your data is handled is described in the Privacy Policy and in the Cookie Policy.

Applicable law

These terms are governed by Swiss law. If you are a consumer living in another country, the mandatory protections of the law of your country still apply.

Changes and contact

If these terms change, we will update the date at the top of the page. For any question, write to us at [email protected] or open a ticket in the Help centre or write to us on our Discord server.